Macmillan House - A Side

Operated by Lookout Housing & Health Society

11184 143A Street, Surrey, BC V3R 5R4

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About Macmillan House - A Side

Macmillan House - A Side is an assisted living facility located in Surrey, BC, operated by Lookout Housing & Health Society.

License Information

License Number

Licensed & Active

Part of Lookout Housing & Health Society

Explore all care homes managed by Lookout Housing & Health Society to find the perfect location for your loved one.

View All Lookout Housing & Health Society Locations

Neighborhood & Location

54
Walk Score
26
Transit Score
77
Safety Score
Neighborhood data last updated: 8/14/2025

Understanding Senior Care

General information to help you make informed decisions

Common Types of Senior Care

Helpful Resources

For more information about senior care:

  • • Contact your local health authority
  • • Speak with your family doctor
  • • Consult with a geriatric care manager
  • • Visit government senior services websites

Visiting Information

Typical Visiting Guidelines

While each facility has unique policies, here are common visiting considerations:

Visiting Hours

  • • Many facilities have flexible visiting hours
  • • Some may have quiet hours (e.g., during meals)
  • • Special arrangements often possible
  • • Holiday hours may differ

Visitor Guidelines

  • • Sign in/out procedures
  • • Health screening may be required
  • • Children usually welcome with supervision
  • • Pet visits may be allowed (ask first)

Planning Your Visit

  • • Call ahead for first visits
  • • Best times often mid-morning or afternoon
  • • Consider resident's routine
  • • Special events may affect visiting

Getting There

11184 143A Street

Surrey

Ask about parking availability and accessibility entrances

Making the Most of Your Visit

Bring Something to Share

Photos, favorite snacks (if allowed), magazines, or crafts can make visits special

Engage in Activities

Join in facility activities, go for walks, or simply enjoy conversation

Connect with Community

Get to know staff and other families - building relationships enriches the experience

Ready to Schedule a Visit?

Whether you're exploring care options or visiting a loved one, the staff at Macmillan House - A Side can help make your visit comfortable and informative.

Call (604) 580-0615

Additional Visiting Tips:

  • • Be patient and flexible with routines
  • • Short, frequent visits can be better than long, infrequent ones
  • • Include your loved one in decisions about visit timing
  • • Consider virtual visits if in-person isn't possible

Questions to Ask Macmillan House - A Side

Important topics to discuss when evaluating this facility

Initial Contact Questions

When you first call:

  • • What types of care do you offer?
  • • What are your current rates?
  • • Do you have availability?
  • • What are the admission requirements?
  • • Can I schedule a tour?

During Your Visit

Care & Services:

  • • How do you assess care needs?
  • • What happens if care needs change?
  • • What is your staff-to-resident ratio?
  • • How do you handle emergencies?

Daily Life:

  • • Can I see a sample menu?
  • • What activities are offered?
  • • What are visiting policies?
  • • Can residents personalize rooms?

Financial Questions:

  • • What's included in the base rate?
  • • What services cost extra?
  • • Do you accept government funding?
  • • What's your refund policy?

Things to Observe

During your visit, pay attention to:

  • • Overall cleanliness and maintenance
  • • How staff interact with residents
  • • Whether residents seem engaged and happy
  • • The general atmosphere and "feel"
  • • Safety features and accessibility

Contact Information

11184 143A Street
Surrey, BC V3R 5R4

Facility Information

Licensing & Regulation
Compliant

Regulated By

British Columbia Ministry of Health

Standards: Community Care and Assisted Living Act

Unclaimed Profile: This careHome profile hasn't been claimed by the owner yet. If you represent this careHome, claim it to manage information and respond to inquiries.

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Location

Frequently Asked Questions

Common questions about Macmillan House - A Side in Surrey

What ages does Macmillan House - A Side accept?

Macmillan House - A Side serves Surrey.we provide age-appropriate programs and activities for each developmental stage.

Is Macmillan House - A Side a licensed careHome center?

Yes, Macmillan House - A Side is a licensed senior care facility in Surrey, BC, regulated bythe British Columbia Ministry of Health. All licensed care homes undergo regular inspections to ensure they meet provincial safety and quality standards.

What languages are spoken at Macmillan House - A Side?

Macmillan House - A Side offers programs in English. This multilingual approach helps create an inclusive environment for families in Surrey.

How do I schedule a tour of Macmillan House - A Side?

You can schedule a tour by calling (604) 580-0615. Most careHomes in Surrey offer tours during operating hours to help families see the facility and meet the staff before making their decision.

Many licensed careHome centers in Surrey accept government senior care insurance. Contact Macmillan House - A Side directly to confirm their funding options. You can also check with eligibility.