CareHome Not Found

Name: The Heritage Retirement Residence
Address: 3630 Brown Rd, Kelowna, BC, V4T 7Y9, CA
Telephone: (250) 768-9926
Price range: $$

The Heritage Retirement Residence

Operated by Diversicare dba Heritage Retirement Inc

3630 Brown Rd, Kelowna, BC V4T 7Y9

Photos & Videos

No photos available for this care home.

About The Heritage Retirement Residence

The Heritage Retirement Residence is an assisted living facility located in Kelowna, BC, operated by Diversicare dba Heritage Retirement Inc.

License Information

License Number

Licensed & Active

Part of Diversicare dba Heritage Retirement Inc

Explore all care homes managed by Diversicare dba Heritage Retirement Inc to find the perfect location for your loved one.

View All Diversicare dba Heritage Retirement Inc Locations

Neighborhood & Location

Walk Score

Transit Score

Safety Score

Neighborhood data last updated: 8/14/2025

The information below provides general guidance about senior care. For specific details about this facility's services, pricing, and availability, please contact them directly.

Understanding Senior Care

General information to help you make informed decisions

Common Types of Senior Care

Every facility is unique. Contact them directly to understand their specific care offerings, staffing, and approach to care.

Helpful Resources

For more information about senior care:

• Contact your local health authority
• Speak with your family doctor
• Consult with a geriatric care manager
• Visit government senior services websites

Take your time with this important decision. Visit multiple facilities, ask lots of questions, and involve family members in the process.

Visiting Information

Please contact The Heritage Retirement Residence directly at (250) 768-9926 for current visiting hours and policies. These may change based on health guidelines or facility needs.

Typical Visiting Guidelines

While each facility has unique policies, here are common visiting considerations:

Visiting Hours

• Many facilities have flexible visiting hours
• Some may have quiet hours (e.g., during meals)
• Special arrangements often possible
• Holiday hours may differ

Visitor Guidelines

• Sign in/out procedures
• Health screening may be required
• Children usually welcome with supervision
• Pet visits may be allowed (ask first)

Planning Your Visit

• Call ahead for first visits
• Best times often mid-morning or afternoon
• Consider resident's routine
• Special events may affect visiting

Getting There

3630 Brown Rd

Kelowna

Ask about parking availability and accessibility entrances

Making the Most of Your Visit

Bring Something to Share

Photos, favorite snacks (if allowed), magazines, or crafts can make visits special

Engage in Activities

Join in facility activities, go for walks, or simply enjoy conversation

Connect with Community

Get to know staff and other families - building relationships enriches the experience

Health & Safety: Visiting policies may be adjusted based on current health guidelines. Some facilities may require masks, limit visitor numbers, or have specific health screening procedures. Always check current requirements before visiting.

Ready to Schedule a Visit?

Whether you're exploring care options or visiting a loved one, the staff at The Heritage Retirement Residence can help make your visit comfortable and informative.

Call (250) 768-9926

Additional Visiting Tips:

• Be patient and flexible with routines
• Short, frequent visits can be better than long, infrequent ones
• Include your loved one in decisions about visit timing
• Consider virtual visits if in-person isn't possible

Important: These are general questions to consider. Each person's needs are unique. Consider consulting with a healthcare professional or senior care advisor for personalized guidance.

Questions to Ask The Heritage Retirement Residence

Important topics to discuss when evaluating this facility

Initial Contact Questions

When you first call:

• What types of care do you offer?
• What are your current rates?
• Do you have availability?
• What are the admission requirements?
• Can I schedule a tour?

During Your Visit

Care & Services:

• How do you assess care needs?
• What happens if care needs change?
• What is your staff-to-resident ratio?
• How do you handle emergencies?

Daily Life:

• Can I see a sample menu?
• What activities are offered?
• What are visiting policies?
• Can residents personalize rooms?

Financial Questions:

• What's included in the base rate?
• What services cost extra?
• Do you accept government funding?
• What's your refund policy?

Things to Observe

During your visit, pay attention to:

• Overall cleanliness and maintenance
• How staff interact with residents
• Whether residents seem engaged and happy
• The general atmosphere and "feel"
• Safety features and accessibility

Tips: Take notes during your visit, trust your instincts, and don't hesitate to ask for clarification on anything unclear. Consider visiting multiple times at different hours to get a complete picture.

Contact Information

(250) 768-9926

Visit Website

3630 Brown Rd
Kelowna, BC V4T 7Y9

Facility Information

Licensing & Regulation
Compliant

Regulated By

British Columbia Ministry of Health

Standards: Community Care and Assisted Living Act

Verify License BC Ministry of Health Website Contact BC Ministry of Health1-800-663-7867

Learn about BC senior care regulations

Unclaimed Profile: This careHome profile hasn't been claimed by the owner yet. If you represent this careHome, claim it to manage information and respond to inquiries.

Call Now

Location

Frequently Asked Questions

Common questions about The Heritage Retirement Residence in Kelowna

What ages does The Heritage Retirement Residence accept?

The Heritage Retirement Residence serves Kelowna.we provide age-appropriate programs and activities for each developmental stage.

Is The Heritage Retirement Residence a licensed careHome center?

Yes, The Heritage Retirement Residence is a licensed senior care facility in Kelowna, BC, regulated bythe British Columbia Ministry of Health. All licensed care homes undergo regular inspections to ensure they meet provincial safety and quality standards.

What languages are spoken at The Heritage Retirement Residence?

The Heritage Retirement Residence offers programs in English. This multilingual approach helps create an inclusive environment for families in Kelowna.

How do I schedule a tour of The Heritage Retirement Residence?

You can schedule a tour by calling (250) 768-9926. Most careHomes in Kelowna offer tours during operating hours to help families see the facility and meet the staff before making their decision.

Many licensed careHome centers in Kelowna accept government senior care insurance. Contact The Heritage Retirement Residence directly to confirm their funding options. You can also check with eligibility.