Douglas Street Community Supportive Recovery
Operated by PHS Community Services Society
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About Douglas Street Community Supportive Recovery
Douglas Street Community Supportive Recovery is an assisted living facility located in Victoria, BC, operated by PHS Community Services Society.
License Information
License Number
Part of PHS Community Services Society
Explore all care homes managed by PHS Community Services Society to find the perfect location for your loved one.
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Understanding Senior Care
General information to help you make informed decisions
Common Types of Senior Care
Helpful Resources
For more information about senior care:
- • Contact your local health authority
- • Speak with your family doctor
- • Consult with a geriatric care manager
- • Visit government senior services websites
Visiting Information
Typical Visiting Guidelines
While each facility has unique policies, here are common visiting considerations:
Visiting Hours
- • Many facilities have flexible visiting hours
- • Some may have quiet hours (e.g., during meals)
- • Special arrangements often possible
- • Holiday hours may differ
Visitor Guidelines
- • Sign in/out procedures
- • Health screening may be required
- • Children usually welcome with supervision
- • Pet visits may be allowed (ask first)
Planning Your Visit
- • Call ahead for first visits
- • Best times often mid-morning or afternoon
- • Consider resident's routine
- • Special events may affect visiting
Getting There
2915 Douglas Street
Victoria
Ask about parking availability and accessibility entrances
Making the Most of Your Visit
Bring Something to Share
Photos, favorite snacks (if allowed), magazines, or crafts can make visits special
Engage in Activities
Join in facility activities, go for walks, or simply enjoy conversation
Connect with Community
Get to know staff and other families - building relationships enriches the experience
Ready to Schedule a Visit?
Whether you're exploring care options or visiting a loved one, the staff at Douglas Street Community Supportive Recovery can help make your visit comfortable and informative.
Call 250-208-9870Additional Visiting Tips:
- • Be patient and flexible with routines
- • Short, frequent visits can be better than long, infrequent ones
- • Include your loved one in decisions about visit timing
- • Consider virtual visits if in-person isn't possible
Questions to Ask Douglas Street Community Supportive Recovery
Important topics to discuss when evaluating this facility
Initial Contact Questions
When you first call:
- • What types of care do you offer?
- • What are your current rates?
- • Do you have availability?
- • What are the admission requirements?
- • Can I schedule a tour?
During Your Visit
Care & Services:
- • How do you assess care needs?
- • What happens if care needs change?
- • What is your staff-to-resident ratio?
- • How do you handle emergencies?
Daily Life:
- • Can I see a sample menu?
- • What activities are offered?
- • What are visiting policies?
- • Can residents personalize rooms?
Financial Questions:
- • What's included in the base rate?
- • What services cost extra?
- • Do you accept government funding?
- • What's your refund policy?
Things to Observe
During your visit, pay attention to:
- • Overall cleanliness and maintenance
- • How staff interact with residents
- • Whether residents seem engaged and happy
- • The general atmosphere and "feel"
- • Safety features and accessibility
Contact Information
Facility Information
Licensing & RegulationCompliant
Regulated By
British Columbia Ministry of Health
Standards: Community Care and Assisted Living Act
Unclaimed Profile: This careHome profile hasn't been claimed by the owner yet. If you represent this careHome, claim it to manage information and respond to inquiries.
Location
Frequently Asked Questions
Common questions about Douglas Street Community Supportive Recovery in Victoria
What ages does Douglas Street Community Supportive Recovery accept?
Douglas Street Community Supportive Recovery serves Victoria.we provide age-appropriate programs and activities for each developmental stage.
Is Douglas Street Community Supportive Recovery a licensed careHome center?
Yes, Douglas Street Community Supportive Recovery is a licensed senior care facility in Victoria, BC, regulated bythe British Columbia Ministry of Health. All licensed care homes undergo regular inspections to ensure they meet provincial safety and quality standards.
What languages are spoken at Douglas Street Community Supportive Recovery?
Douglas Street Community Supportive Recovery offers programs in English. This multilingual approach helps create an inclusive environment for families in Victoria.
How do I schedule a tour of Douglas Street Community Supportive Recovery?
You can schedule a tour by calling 250-208-9870. Most careHomes in Victoria offer tours during operating hours to help families see the facility and meet the staff before making their decision.
Many licensed careHome centers in Victoria accept government senior care insurance. Contact Douglas Street Community Supportive Recovery directly to confirm their funding options. You can also check with eligibility.
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